Frequently asked questions

Send us your vehicle requirements and budget. We will source suitable options, arrange inspections, and coordinate the purchase and export process.

Yes. MAS AUTO arranges comprehensive pre-purchase vehicle inspections, including exterior and interior checks, computerized diagnostics of electronic systems, technical condition assessments, and available vehicle history checks. We provide detailed photo and video reports to help you make an informed purchasing decision.

Yes. MAS AUTO works with dealerships, vehicle import businesses, and independent brokers. Individual terms and partner compensation are available for B2B partners.

The estimate includes the vehicle price in Korea, shipping, customs charges, and processing costs. Further transportation within Russia is calculated separately based on confirmed rates.

We understand that purchasing a vehicle from abroad requires trust. Before payment, we agree on the vehicle, its specifications, price, and transaction procedure. Throughout the process, we provide documents and updates confirming key stages, including purchase, export preparation, and shipment.

The payment recipient, bank details, currency, and payment procedure are confirmed before any transfer. Clients receive the necessary payment instructions and can clarify the purpose of each payment. Funds should only be transferred using verified and agreed payment details.

If significant issues are identified during inspection, we inform the client before purchase approval and discuss the available options. The final purchase decision is made based on the inspection results and agreed transaction terms.

Yes. MAS AUTO provides for the installation of GPS trackers to monitor vehicle locations during delivery from South Korea to Russia. When GPS tracking is active, you will be able to view the vehicle’s location and the time of the latest update. Important: The GPS tracker remains the property of MAS AUTO and must be returned. After receiving the vehicle, the device must be removed and returned to our representative at the logistics center in Vladivostok. Return arrangements will be agreed upon in advance.

Delivery timelines depend on carriers, shipping schedules, customs clearance, and other factors. If expected dates change, we provide available information about the delay and update the estimated timeline as it is confirmed.